Privacy Policy

This Privacy Policy explains how Custom AI Songs collects, uses, stores and protects information when you visit https://customaisongs.in, contact us on WhatsApp or email, or place an order for a personalized song, Telugu birthday song, wedding song, anniversary song, tribute song or custom video song.

1. Information We Collect

When you contact us or place an order, we may collect your name, phone number, email address, WhatsApp messages, occasion details, recipient name, relationship, memories, photos, videos, voice notes, language preference, delivery timeline and special instructions.

2. How We Use Your Information

We use your information to understand your requirement, write personalized lyrics, create your song or video, communicate updates, deliver the final output, process payments, provide support and improve our services.

3. Photos, Videos and Personal Memories

Photos, videos, voice notes and personal memories shared by you are used only for creating your personalized song or video. We do not sell your personal content. We do not publish your content publicly unless you give us clear permission.

4. WhatsApp Communication

Most orders are handled through WhatsApp. When you click our WhatsApp links, you are redirected to WhatsApp. WhatsApp’s own privacy policy and terms apply to that conversation.

5. AI-Assisted Song Creation

We may use AI-assisted tools for music creation, voice production, lyric support, editing or video generation. Your shared details are used only to create your order. We take care to protect sensitive personal memories and avoid unnecessary sharing.

6. Payments

Payment details may be handled by third-party payment providers. We do not store complete card numbers, UPI credentials or banking passwords on our website.

7. Analytics and Cookies

We may use tools such as Google Analytics or Microsoft Clarity to understand website visits, page performance and user behaviour. These tools may collect browser type, device information, approximate location, pages visited and interactions.

8. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse or disclosure. However, no internet-based service can be guaranteed to be completely secure.

9. Data Retention

We retain order-related information only as long as needed for service delivery, customer support, legal, tax or business purposes. You may request deletion of your personal data by contacting us.

10. Sharing of Information

We do not sell your personal information. We may share limited information with trusted service providers such as hosting, analytics, payment, messaging or creative production tools only when necessary to provide our services.

11. Portfolio and Testimonials

We will use your song, video, review, photo, testimonial or WhatsApp screenshot for marketing only after receiving your permission. You can ask us to remove it later.

12. Children’s Privacy

Our services are intended to be ordered by adults. Songs created for children must be ordered by a parent, guardian or responsible adult.

13. Your Rights

You may request access, correction or deletion of your personal information by contacting us at hello.customaisongs@gmail.com.

14. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

15. Contact Us

For privacy questions, contact us on WhatsApp at +91 93909 81530 or email hello.customaisongs@gmail.com.

16. International Customers

We proudly serve customers across India and worldwide. If you place an order from outside India, you are responsible for complying with the laws applicable in your country. Payments may be processed in Indian Rupees (INR) unless otherwise agreed.

17. Copyright & Ownership

Every personalized song is created specifically for the customer based on the information shared. You may freely use your delivered song for personal celebrations, family events, birthdays, weddings, anniversaries, social media posts and personal YouTube uploads.

Commercial use, resale, redistribution or licensing of the delivered content requires prior written permission from Custom AI Songs. Music samples, demonstration songs and website content remain the intellectual property ofCustom AI Songs unless otherwise stated.

18. Third-Party Services

We work with trusted third-party services including website hosting, analytics, payment providers, cloud storage, communication platforms and AI-assisted creative tools. Each service operates under its own privacy policy and terms of use. We recommend reviewing those policies separately when applicable.

19. Data Deletion Requests

If you wish to permanently delete your order details, photos, videos or personal information from our records, you may contact us using the email address provided below. Subject to legal and accounting obligations, we will process your request within a reasonable period.

20. Security Measures

We use reasonable administrative, technical and organizational safeguards to protect customer information. While no online service can guarantee absolute security, we continuously work to protect your personal information from unauthorized access, disclosure or misuse.

21. Links to Other Websites

Our website may contain links to third-party websites including WhatsApp, YouTube, payment gateways and social media platforms. We are not responsible for the privacy practices or content of those external websites.

22. Consent

By accessing https://customaisongs.in, communicating with us or placing an order, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above.