Privacy Policy

This Privacy Policy describes how CustomAISongs.in ("we", "us", "our") collects, uses, and protects information you share with us when you visit https://customaisongs.in or order a personalized song from us.

1. What we collect

• Contact details you share on WhatsApp or email — name, phone number, email.
• Brief content you share to help us craft your song — names of recipients, memories, photos, voice notes, language preference, occasion details.
• Payment information if you complete a paid order — handled by our payment processors. We do not store full card numbers on our servers.
• Basic analytics via standard tools (page views, device type, location at city-level) to improve the site.

2. How we use the information

• To produce your personalized song and deliver it to you.
• To communicate updates on your order, drafts and revisions.
• To process payments and issue receipts.
• To improve our website, content and creative process.
• To respond to your questions, complaints and feedback.

3. Use of your story & content

Your personal story, photos and voice notes are confidential. We do not publish, sell or share them with third parties. We may, with your explicit permission, use anonymised excerpts or final delivered songs as portfolio samples — only after written consent.

4. WhatsApp communication

When you click Create My Song or any WhatsApp button on our site, you are redirected to WhatsApp wa.me service to start a chat with our business number. WhatsApp own Terms and Privacy Policy apply to that conversation.

5. Cookies & tracking

We use minimal cookies for site functionality and basic analytics. You can disable cookies in your browser settings; some features may not work optimally.

6. Data retention

We retain order-related information for as long as needed to provide services and meet legal/tax requirements. You can request deletion of your personal data by contacting us at hello.customaisongs@gmail.com.

7. Children privacy

Our services are intended for users aged 18+. Songs gifted for minors are ordered by an adult who is responsible for the brief.

8. Third-party services

We rely on third-party services for hosting, analytics, payments and messaging (e.g. WhatsApp). Each operates under its own privacy policy.

9. Your rights

You may request access, correction or deletion of your personal data. To exercise these rights, email us at hello.customaisongs@gmail.com.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the Last updated date above. Please review periodically.

11. Contact us

Questions about this policy? Reach us on WhatsApp at +91 93909 81530 or email hello.customaisongs@gmail.com.